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Why mediation works

The reasons mediation works are many.
Among these are the following:
  • Mediation breaks issues down into "bite-sized" bits, isolating issues so they seem less complex.
  • The process in mediation is collaborative rather than confrontational.
  • Mediation acknowledges and values all human needs.
  • Mediation does not rely on memory or credibility.
  • Mediation allows the parties to decide the outcome.
  • Mediation encourages creative remedies.
  • Mediation is future-oriented, as opposed to law which tries to resolve what happened in the past.
  • Mediation permits parties to become human to each other and appear less like cardboard figures.
  • Mediation allows both sides to see the problem as a whole.
  • Mediation employs the synergy between the parties to bring about agreement.
  • Mediation compliments the parties as opposed to insulting them.
  • Mediation equalizes the power of the parties to compel a result, regardless of the difference in their real power outside the mediation.
  • Mediation surfaces hidden agendas.
  • Mediation lets quiet people speak and talkative people be quiet.
  • Mediation allows parties to "fine-tune" a result or change their minds.
  • Mediation encourages the parties to actually tell the whole truth, including the subjective and emotional truth.
  • Mediation connects parties through empathy.
  • Mediation permits the mediators to model useful behavior and techniques for avoiding future conflicts.
  • Mediation allows both sides to win.
  • In mediation, the focus is shifted from people to positions and from positions to interests.
  • Mediation encourages the parties to substitute internal for external constraints and avoids enforcement problems due to resistance.
  • Mediation permits dialogue to take place in the language of metaphor.
  • Mediation reveals the parties' deeper motivations.
  • Mediation allows for constructive feedback without the appearance of judgement.
  • Mediation empowers both sides to say no.
  • Mediation lets the parties compromise and save face.

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